Information and Communications Technology (ICT) Support Officer

Job No: ANT537
Location: Darwin

Information Communications Technology (ICT) Support Officer - Based in Darwin - Full Time

About Us

Anglicare NT is a respected provider of quality human services across urban, regional and remote area. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, out of home care, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises and specialist homelessness services.

Anglicare NT offers great benefits including a commitment to further training and development options, flexible working conditions, five (5) week’s annual leave and a strengths based environment. We also offer great salary packaging options that can significantly increase your take home pay.

Our motto of Respect, Fairness and Community articulates our values of cultural respect, social justice and partnership. By living our values, we work to achieve excellent outcomes and make a lasting difference in the lives of Territorians.

About the Position

We are seeking an ICT Officer who will provide level 1 service desk support to Anglicare NT staff across the Territory, including desktop incident management, asset management, application support, procurement, and escalation to external providers or vendors.

"Working in conjunction with other members of the ICT department, you will aid in continuous improvement of ITSM processes, core infrastructure, and the organisation's business software ecosystem"

You will have;

▪ sound knowledge and experience with the functioning, installation, general maintenance and use of information technology equipment, both hardware and software.

▪ Experience working in a Citrix environment.

▪ Well developed problem solving skills and ability to communicate effectively.

To be successful for this role you must hold a Certificate IV in Information Technology or similar industry qualification

Please note: It is a requirement that prior to commencing in this role, you must possess an Ochre Card (Working with Children Clearance), a Criminal History Check (within 3 months) and a current Northern Territory driver’s licence.

To view the full position description, click here.  ALL applicants must address the selection criteria.

Applications will be assessed upon receipt.

For further information on the above positions please contact Braden Compton, ICT Manager on 08 8985 0000.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

To view our other available vacancies please visit our careers website at

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